REQUIREMENTS AND DRIVING

Requirements

1.  Being 21 or older
2.  Having a valid travel passport and current drivers license from any country.  We accept them all.
3.  Having a credit for or debit card (Visa, MC or Amex).  For security deposit hold we accept only credit card.
4.  Will be required along with a round trip airline ticket at the time of rental.

Additional Drivers

You may have up to 2 additional drivers whose names and signatures must be placed on the rental agreement.

Mileage and Gasoline

Limited mileage is 150km per day.  With choosing free mileage option you get unlimited km during youOur gas policy is that you simply return the car with the gas tank at the same level as you received the car.  Gas prices are about the same in all Costa Rica, with two types of gasoline to choose from, Regular and Premium.  All of our cars use the Premium gasoline.  The cost per litter is about 700 colones (about $1.24 USD based on 564 exchange rate), which equals approximately $4.71 USD per gallon as of January 20, 2018  See current prices here:
See curren USD currency exchange rates from Banco Central de Costa Rica  here:

Driving Restrictions

You may drive our vehicles within Costa Rica without restrictions. Unfortunately, you cannot visit our neighboring countries of Nicaragua and Panama driving our cars.

PICK-UP AND DROPOFF

Hours of Operation & Airport Fees

Pick up and drop off service for arrival and departure at (SJO) International Airport has a cost of $9.00.  We offer this service 24 hrs, 7 days per week.  So as part of our personalized service to you, no matter what time your arrival or departure, we can be there to pick you up and drop you off.

Not arriving by air?

If you require to be picked up somewhere different than from the airport, just mention where you would like us to meet you in the comments section of the reservation form, and we will meet you at the time and place of your choice in San Jose area.

Pick up or drop off in another City

If you choose to return your rented vehicle in another city then please comunícate with us to send you a rate according with your location.

INSURANCE

Our Insurance Coverage includes:

Primary Liability Insurance (PLI)  is obligatory.
PLI covers Ambulance Service, Doctors, Hospitalization and Nurses for third parties with a maximum limit of $400,000 USD per accident or 100,000 USD per person. The coverage is only effective in Costa Rica.

Theft protection (TP) is mandatory and must be purchased unless the renter's credit card has TP coverage

Collision Damage Waiver (CDW)
CDW is mandatory and must be purchased unless the renter's credit card has CDW-TP coverage.

Credit card coverage is only valid for CDW-TP. If customer declines CDW-TP, then PLI becomes mandatory and must be purchased. Proof of credit card coverage is required at time of rental.

Deductible Protection  (DP) is optional and covers the CDW-TP and PLI deductible, but it does not cover theft of personal belongings.

Deductible

CDW has a deductible of $800, TP has a deductible of $2000 and PLI has a deductible is 20% of total damages to the third party property.

PAYMENT METHODS

Payment may be made with Visa, Mastercard or American Express.  Some of our customers prefer to pay cash, in which we only use your credit card to hold the deposit.

Rental Car Deposit

The following car rental deposits are required for the different types of vehicles:

Economy class $800.00

Compact class $800.00

Mid size $800.00

Full size $1,000.00

Refund Policy

Before picking up the vehicle:
There is no charge for refunds, since we never charge before the customer actually picks up the car.

After picking up the vehicle:
In the event you return the vehicle before the stated date of return in the rental agreement, we will not reimburse for the rental fee period not used, however, the cost of insurance and taxes is not refundable too.

 



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